Frequently Asked Questions
Everything you need to know about buying, selling, and consigning with Alighieri's.
About Alighieri's
What is Alighieri's?
Alighieri's is a luxury auction house specializing in fine jewelry, designer handbags, estate pieces, and luxury accessories. We offer online auctions, consignment services, estate liquidation, professional appraisals, estate buy-outs, private sales, and real estate auctions.
Where is Alighieri's located?
We are based in Doylestown, Bucks County, Pennsylvania, with additional operations in Coweta County, Georgia. Our online platform serves collectors and consignors worldwide.
What types of items does Alighieri's specialize in?
Fine jewelry, luxury watches (Rolex, Patek Philippe, Cartier, Omega), designer handbags (Hermès, Louis Vuitton, Chanel, Gucci, Celine), estate jewelry, precious gemstones, fine art, antique furniture, sterling silver, and luxury accessories.
How do I contact Alighieri's?
Call (267) 815-6769, email michael@alighieris.com, or use our Contact page to submit a message with up to five photos. We respond to all inquiries within 24 hours.
Bidding & Auctions
How do I bid at an Alighieri's auction?
Create a free account, link a PayPal billing agreement for bidding authorization, browse the available lots, and place your maximum bid on any item. Our proxy bidding system automatically bids on your behalf up to your maximum.
How does proxy bidding work?
Set the maximum amount you are willing to pay. The system places the lowest possible bid to keep you in the lead, only going higher when you are outbid — up to your maximum. You never pay more than necessary.
What are the bid increment tiers?
Bid increments are based on the current price: $0–$24.99 uses $1 increments, $25–$74.99 uses $2, $75–$149.99 uses $5, $150–$499.99 uses $10, $500–$999.99 uses $25, $1,000–$4,999.99 uses $50, $5,000–$9,999.99 uses $100, and it continues scaling up to $5,000 increments above $500,000.
What is a soft-close extension?
If a bid is placed in the final minutes of a lot, the end time extends automatically by a few minutes. This ensures all bidders have a fair chance to respond and prevents last-second sniping. Soft-close can trigger multiple times.
What is a reserve price, and how do I know if a lot has one?
Most lots are offered with a confidential reserve — a minimum price agreed with the consignor, below which the lot will not be sold. We do not disclose reserve amounts, or which lots carry one, before, during, or after an auction. Bid the maximum the lot is worth to you; our proxy system will never bid above your maximum. If a lot closes below its reserve, its page will say the reserve was not met and no sale is formed. The consignor then has a limited window — typically 24 hours — to accept the high bid. If they accept, the sale is formed at that moment. Your payment method on file is charged after the auction closes if your order is under our auto-charge threshold; orders at or above it receive an invoice to pay by card, bank transfer, or wire. Lots you win in the same auction are combined into one order. Full details are in Section 3 of our Terms of Service.
Are all items authenticated?
Yes. Our team of experts evaluates every item for authenticity and condition before it is listed. Detailed descriptions, professional photography, and condition reports accompany each lot.
What happens when I win an auction?
You will receive an email, SMS, and in-app notification. An invoice is generated with the full breakdown — winning bid, buyer's premium (if any), tax, shipping, and the processing fee (3%, discounted when you pay by bank). Once the sale is formed — when the consignor accepts your bid, or the decision window ends — your payment method on file is charged automatically after the auction closes if your order is under our auto-charge threshold; orders at or above it receive an invoice to pay by card, bank transfer, or wire. Lots you win in the same auction are combined into one order. You can also pay manually from the checkout page.
Do you offer certificates of authenticity?
Yes. Certificates can be generated for auction items, providing documented provenance, authentication details, and item descriptions for your records, insurance, or resale purposes.
Payments
What payment methods are accepted?
We accept PayPal (linked account or redirect), Stripe ACH bank transfer, wire transfer, Zelle, and USDC cryptocurrency. Availability of certain methods depends on the order amount and seller settings.
Is there a payment processing fee?
Yes — a 3% processing fee applies to all orders. Pay by bank and the fee is discounted to reflect the lower cost of bank payments: 0.8% capped at $5 for ACH, a flat $15 for wire, and no fee at all for Zelle. The fee and any bank payment discount appear as their own lines at checkout and on your receipt.
How do Zelle payments work?
You send the payment yourself from your banking app, to the address shown at checkout, with the reference we give you in the memo. Zelle doesn't notify us automatically — there is no merchant integration for it — so after sending, record the payment at checkout with its confirmation number. We match it against our account and your order updates once confirmed, usually the same business day.
My bank limits how much I can send by Zelle. Can I still pay?
Yes. Send what your daily limit allows and record each payment as you go. Your order stays open and shows how much has been received and how much is left, so you can finish over several days. Nothing ships until the full amount has arrived.
What is a PayPal billing agreement and why is it required?
Linking your PayPal account authorizes us to process payment when you win an auction. This protects sellers by ensuring winning bidders can fulfill their commitments. You can unlink your PayPal at any time from your Profile page.
How does automatic payment work?
Once the sale is formed — when the consignor accepts the high bid, or the decision window ends — your saved payment method is charged automatically about an hour after every lot in that auction has been decided. If the consignor is still deciding other lots, your charge waits for them, and everything you win in the sale is collected once, on a single order. Your invoice page shows when the charge is due. You can pay manually at any point before then if you prefer.
What if my payment fails?
The system retries up to 3 times. If all attempts fail, you will be notified by email and SMS to complete payment manually. Items left unpaid may be relisted or offered to the next highest bidder.
Is there a buyer's premium?
Some auctions include a buyer's premium — a percentage added to the winning bid. The premium is always clearly displayed on the auction and lot pages before you place a bid.
Shipping & Delivery
How is shipping handled?
After payment, items are carefully packaged and shipped via insured carriers through our ShipStation integration. Shipping rates are calculated at checkout based on the item dimensions, weight, and your delivery address. Full tracking is provided.
What carriers are available?
USPS, UPS, FedEx, and GlobalPost. The available services and rates depend on the item's size, weight, and destination.
Is shipping insurance included?
Shipping insurance is available and recommended for high-value items. The cost is calculated by the carrier based on the declared value and covers loss or damage during transit.
Can I pick up items in person?
If local pickup is offered, you can arrange to collect items at our Doylestown, PA or Coweta County, GA locations. Select "Local Pickup" at checkout.
Do you ship internationally?
Domestic shipping within the United States is standard. International shipping is available for select items through GlobalPost. Customs duties and import taxes are the buyer's responsibility.
Consignment
What items does Alighieri's accept for consignment?
We accept fine jewelry, luxury watches, designer handbags, vintage and antique pieces, estate jewelry, fine art, antique furniture, sterling silver, rare collectibles, and luxury accessories.
Are there any upfront fees for consignment?
No. There are no upfront fees or hidden charges. We only earn a commission when your item successfully sells at auction.
How does the consignment process work?
Submit your items with photos for evaluation. If accepted, we handle professional photography, detailed cataloging, marketing, and auction placement. The entire process from submission to auction day typically takes 2–4 weeks.
Can I set a reserve price on my consigned items?
Yes. You can agree on a reserve price with our team so your item does not sell below a minimum you are comfortable with. Reserve amounts are confidential and are never shown to bidders. If a lot closes below its reserve, you have a limited window — typically 24 hours — to accept the high bid; if you decline or the window passes, the item is returned to you at no cost.
How do I ship consignment items to Alighieri's?
We can arrange insured shipping to our facility, or you can drop items off at our Doylestown, PA or Coweta County, GA locations. All items are fully insured while in our possession.
When do I receive payment after my item sells?
Payment is issued within 10–14 business days after the auction concludes and the buyer has completed payment.
What if my consigned item doesn't sell?
If a consigned item does not meet its reserve, you have a limited window — typically 24 hours from close — to accept the high bid. Accepting forms the sale immediately; the bidder is charged about an hour after you have decided every lot in that auction, on one order with any other lots they win in it — there is no separate confirmation step. Accepting a few lots on its own collects nothing: no bidder is charged while any of their lots is still awaiting your decision. Otherwise you can relist it at a lower reserve, consign it for a future auction, or have it returned to you at no charge.
Estate Auctions
What is an estate auction?
An estate auction is a sale of personal property — jewelry, watches, furniture, art, collectibles, and more — typically from a deceased person's estate, a downsizing, or a trust liquidation. Items are sold individually to the highest bidder.
How do I start an estate auction with Alighieri's?
Contact us for a free consultation. We visit the property in our service areas or arrange for items to be shipped to us. We then evaluate, catalog, photograph, market, and auction the contents on your behalf.
Do you handle complete estate cleanouts?
Yes. We manage the entire process from initial evaluation through final settlement — cataloging, professional photography, marketing, live and timed auctions, buyer communication, shipping, and post-sale administration.
What areas do you serve for estate auctions?
We serve Bucks County and greater Philadelphia, Pennsylvania, as well as Coweta County, Georgia. For estates outside these areas, we accept shipped consignments from anywhere in the United States.
How are estate auction items priced?
Items are sold at auction to the highest bidder. Our specialists set appropriate starting bids and, when agreed upon, reserve prices based on current market values, comparable sales data, and their professional expertise.
Can I watch or attend the estate auction?
All our auctions are conducted online, so you can follow along and bid from anywhere. We also host live-streamed auctions for special estate events, offering real-time viewing and bidding.
Estate Appraisals
What types of appraisals does Alighieri's offer?
We offer insurance appraisals, estate and probate appraisals, divorce and equitable distribution valuations, charitable donation appraisals for tax purposes, pre-sale market valuations, and complete collection assessments.
What items can you appraise?
Fine jewelry and gemstones, antique furniture, artwork and paintings, collectibles and memorabilia, home decor and antiques, documents and ephemera, and luxury accessories.
How does the appraisal process work?
Schedule a consultation with our team. Our specialists examine the items, conduct market research and comparable sales analysis, and deliver a detailed written appraisal report with photographs, descriptions, and valuations.
Are your appraisals accepted for legal or insurance purposes?
Yes. Our appraisals are conducted by qualified professionals and are accepted for insurance claims, probate proceedings, tax deductions, and legal disputes.
How much does an appraisal cost?
Contact us for a quote. Fees depend on the type of appraisal, number of items, and complexity involved. We always provide a cost estimate before beginning any work.
Estate Buy-Out
What is an estate buy-out?
Instead of waiting for an auction, we offer immediate cash payment for your items or entire estate. This is ideal when you need fast liquidation without the auction timeline.
What types of items do you buy outright?
Jewelry, precious metals, luxury watches, designer handbags, fine art, antique furniture, sterling silver, and complete estate collections. We also offer a metal value calculator on our website to help you estimate the value of gold, silver, and platinum items.
How does the buy-out process work?
Contact us with details and photos of your items. We evaluate them and make a cash offer. If accepted, we arrange pickup or shipping and issue payment promptly. The entire process can be completed in just a few days.
How does a buy-out compare to consignment?
A buy-out provides immediate guaranteed payment but typically at a lower value than auction results. Consignment can yield higher prices through competitive bidding but takes 2–4 weeks and the sale is not guaranteed if the reserve price isn't met.
Private Sales
What are private sales?
Private sales are select items available for immediate purchase at a fixed price — no bidding required. Browse categories including rings, necklaces, bracelets, earrings, watches, brooches, handbags, and accessories.
How do I purchase a private sale item?
Create an account, browse the Private Sales section, and click "Buy Now" on any item you wish to purchase. Payment is processed through PayPal or your linked billing agreement.
Are private sale prices negotiable?
Prices listed on private sale items are fixed. For inquiries about specific pieces or to discuss pricing on high-value items, contact us directly.
Can I return a private sale purchase?
Returns are handled on a case-by-case basis. Contact us within 48 hours of receiving your item if there are any issues with authenticity or condition discrepancies from the listing description.
Real Estate Auctions
Does Alighieri's auction real estate?
Yes. We auction residential homes, commercial properties, undeveloped land, and multi-family properties in Pennsylvania, New Jersey, and Georgia.
How does a real estate auction work?
We consult with the property owner, prepare professional marketing materials, conduct open houses and property inspections, and run the online auction. Qualified buyers compete, and the highest bidder wins the property, subject to standard closing procedures.
What are the benefits of selling property at auction?
Competitive bidding can drive prices above traditional market value. The process offers a faster timeline than standard listings, attracts qualified and motivated buyers, and provides broad marketing reach through our online platform.
What areas do you serve for real estate auctions?
Bucks County PA, Montgomery County PA, Philadelphia PA, Delaware County PA, Mercer County NJ, Hunterdon County NJ, and Coweta County GA.
